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Frequently asked questions

What types of vehicles do you offer?

We offer a wide range of vehicles including sedans, SUVs, motorcycles, and more. Our fleet is regularly updated to provide modern and well-maintained options.

What is the process for renting a vehicle?

Simply browse our vehicle selection, choose your dates, and book directly through our website. We offer easy pickup and drop-off options at multiple locations.

Do you offer insurance with rentals?

Yes, we offer rental insurance for an additional fee to cover damages or accidents during the rental period. We highly recommend purchasing insurance for peace of mind.

Are there any mileage limits on rentals?

Yes, some of our vehicles have mileage limits. Make sure to check the terms for each vehicle before booking. Exceeding the limit may incur additional charges.

What happens if I return the vehicle late?

Late returns may result in additional charges. We recommend contacting us in advance if you foresee any delays to avoid penalties. We do offer grace periods, but these vary by vehicle type and location.

Can I extend my rental period after it has started?

Yes, you can extend your rental period, but you must contact us in advance to confirm availability. Extensions may incur additional fees based on the duration and vehicle type.

Do I need a special license to rent a motorcycle?

Yes, you need a valid motorcycle license to rent any of our motorcycles. Please ensure that your license meets the requirements for the engine capacity of the motorcycle you wish to rent.

What is the fuel policy?

We operate a full-to-full fuel policy. The vehicle will be provided with a full tank of fuel, and you are required to return it with a full tank. Failure to do so may result in refueling charges.

Can I add additional drivers to my rental agreement?

Yes, you can add additional drivers to your rental, but they must meet the same requirements (valid license, age restrictions, etc.). Additional fees may apply for each extra driver.

What documents are required for renting a vehicle?

You will need a valid driver’s license, a credit card for the deposit, and a government-issued ID (passport or national ID card). If you are renting a motorcycle, you must also provide a valid motorcycle license.

What happens if the vehicle breaks down during my rental?

If your vehicle breaks down, please contact us immediately. We offer roadside assistance, and depending on the situation, we can provide a replacement vehicle or have the current one repaired.

Are there any age restrictions for renting a vehicle?

Yes, the minimum age to rent a car or motorcycle is typically 21, but it may vary depending on the vehicle type and location. Some vehicles may have a higher age requirement, and younger drivers may incur an additional fee.